Terms and Conditions

This Agreement was last modified on 18 November 2016.

Terms and Conditions

Return Policy

To insure proper credit, all returned merchandise must have a Return Goods Authorization (RGA) Number. All goods returned for credit will only be accepted within sixty (60) days of original invoice date. All change orders or cancellations will be at the discretion of FORRESTO.CO.ID penalty for changes will be in accordance with any work already processed before change is requested. Returned goods must be in their original packaging & in restocking condition. Absolutely no returns after merchandise has been used.

Damaged Merchandise

Inspect the shipment as soon as received thoroughly. All our shipments have been counted and accepted by carriers. If any concealed loss or damage is discovered, please contact the freight company at once and request an inspection. If the freight company does not make the inspection, file an affidavit specifying date of notification and freight company’s failure to inspect. This will support your claim properly in the future. FORRESTO.CO.ID is NOT responsible for any loss or damage once the delivery receipt is signed by the customer.

Shipping Policy

FORRESTO will make every attempt to ship the best way in the absence of specific written shipping instructions. FORRESTO.CO.ID reserves the right to delay or cancel all shipments if the account is delinquent or exceeds credit limit. FORRESTO.CO.ID will endeavor to ship as quickly as possible (usually three to five days on standard items). If a specific ship date is required, please indicate that date along with the words “MUST SHIP”. If FORRESTO.CO.ID is unable to meet your requested ship date, we will make every effort to notify you as quickly as possible. FORRESTO.CO.ID is not responsible for any delays in shipment for causes beyond its control.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form